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The Carescape R860 Patient Ventilator from GE Healthcare utilizes a full-touch human centered user interface to provide doctors, respiratory therapists and nursing staff with a clearer window into their patients. This patented UI allows for quick access to detailed historical data (past), current patient status (present) and clinical decision support (future.)
Powell Design was engaged by our Industrial Design partner Intersection to design the Carescape R860, a new patient ventilator for GE Healthcare.
Our work began with observational research with 3 key personas—doctors, nurses and RT’s. That research effort was followed by a complete tear-down of the old, outdated user experience that allowed for a thorough exploration of UX concepts that were better suited to meet the needs of each of the unique personas. Once the new UX was solidified, multiple UI concepts were created to explore various options for the look & feel. A single direction was selected and a limited prototype was built to showcase the new UX + UI. The prototype was tested again with the 3 key personas and refined according to the research findings. Finally, a complete design system was created that detailed each screen within the application. These screens were then shared through a cloud-based collaboration tool with the GE Healthcare software engineering team for seamless implementation.
Our kickoff workshop with key stakeholders, ensures clear alignment on project goals and vision. Together, we review existing brand & product materials, map out essential user workflows, analyze the competitive landscape, and brainstorm ideas to set the stage for success.
We often begin our design process with immersive, observational research, where we gain firsthand insights into user behaviors, interactions, and environments by watching users engage with products in real-world contexts. By closely observing how users navigate challenges, make decisions, and interact with interfaces we uncover subtle pain points and opportunities that may not surface in traditional research methods.
We conduct thorough strategic, competitive benchmarking as part of our design process to analyze key competitors' strengths, weaknesses, design strategies, and functionality. We create a "visual matrix" to allow all involved to clearly understand industry trends and gaps. This allows us to better create unique design solutions that not only differentiate, but also set new standards in the market.
At the core of our design process, wireframing serves as a blueprint for the digital experience. We create low-fidelity black & white layouts that map out the structure and functionality of each screen focusing on user flow, content placement, and key interactions. This step allows us to iterate quickly, validate ideas, and ensure a seamless user experience before moving into visual design and development.
Prototyping transforms static screens into interactive models. This step allows us to simulate user flows, test interactions, and validate the design's functionality. By creating clickable prototypes, we can gather feedback, refine details, and ensure that the user experience is intuitive and seamless.
The heart of our design process is user research, where we gather deep insights into user behaviors, needs, and pain points through methods like interviews, surveys, and usability testing. This research informs every design decision, ensuring that our solutions are intuitive and user-friendly. By understanding our users, we create products that resonate, engage, and deliver meaningful experiences.
UI concepts bring the visual identity of the product to life. We create 2-3 unique concepts that each explore color, typography, iconography, and overall aesthetics to craft interfaces that are not only visually engaging but also aligned with the brand.
After finalizing the visual direction, we design each screen of the user interface focusing on pixel-perfect execution. Every detail, from spacing and typography to buttons and animations, is crafted to enhance the user experience. Our goal is to ensure that each screen is not only visually cohesive but also intuitive and easy to navigate—translating the initial concepts into fully realized, interactive designs that are ready for development.
Our final step in the process is to create a Design System that ensures consistency and scalability including: a library of reusable UI components, guidelines for typography, color, iconography, and interaction patterns. By standardizing these elements, we streamline the design process, enabling faster iterations and ensuring that all future work remains aligned with the brand—creating a cohesive user experience across all platforms.